✿ Where is Wheatloaves located?
We are based in the US!
✿ Do you ship worldwide?
We are based in the US!
✿ Do you ship worldwide?
Check out our shipping policies tab!
✿ What is a preorder?
Preorders are items that take longer than usual to produce and ship. By preordering a product, you are helping fund production while getting the product at the lowest price. Estimates of when preorder items will ship can be found on carrd (wheatloaves.carrd.co).
✿ What is last chance?
Last chance items are items we have no plan to restock. This is either due to them being limited edition or being discontinued to make space for new things. We recommend picking up last chance items when you are able to as they are unlikely to come back once sold out.
✿ I got an email for item out of stock?
Sometimes we miscount our inventory and may oversell items by accident. In this case, we will reach out through email to discuss replacements/refunds!
✿ Can you combine shipping for multiple orders?
✿ What is a preorder?
Preorders are items that take longer than usual to produce and ship. By preordering a product, you are helping fund production while getting the product at the lowest price. Estimates of when preorder items will ship can be found on carrd (wheatloaves.carrd.co).
✿ What is last chance?
Last chance items are items we have no plan to restock. This is either due to them being limited edition or being discontinued to make space for new things. We recommend picking up last chance items when you are able to as they are unlikely to come back once sold out.
✿ I got an email for item out of stock?
Sometimes we miscount our inventory and may oversell items by accident. In this case, we will reach out through email to discuss replacements/refunds!
✿ Can you combine shipping for multiple orders?
Only if your orders contain ONLY in-stock items. Send an email with both order numbers and we'll refund the extra shipping cost! If you have already received a shipping confirmation email, your package is on its way and cannot be combined with other orders.
✿ My order was damaged/incorrect, can I get a refund/replacement?
Please email us an unboxing video with no cuts within two weeks of delivery so we can figure out an appropriate solution!
Unfortunately, damaged or lost packages that occur during shipping are out of our hands. However, if we determine that the issue was our oversight, we'd be happy to issue a refund or replacement!
✿ My package never arrived?
If a package is returned, we will email you to either refund your order minus shipping, or reship it provided that you cover the new shipping fee. Otherwise, please see the "TRACKING" section of our shipping policies tab.
Unfortunately, damaged or lost packages that occur during shipping are out of our hands. However, if we determine that the issue was our oversight, we'd be happy to issue a refund or replacement!
✿ My package never arrived?
If a package is returned, we will email you to either refund your order minus shipping, or reship it provided that you cover the new shipping fee. Otherwise, please see the "TRACKING" section of our shipping policies tab.
✿ Can I get an exchange or refund for personal reasons?
ALL SALES ARE FINAL! Please make sure to stay within your budget before making a purchase. Please also plan ahead for additional VAT if it applies to your country (check shipping policies).
PLEASE DO FEEL FREE TO REACH OUT AT [email protected] IF THERE IS A PROBLEM WITH YOUR ORDER SO WE CAN DISCUSS POSSIBLE SOLUTIONS. IF A CHARGEBACK IS FILED, YOU WILL BE BLACKLISTED FROM PURCHASING FROM WHEATLOAVES.