GENERAL
Processing time: 1 - 2 weeksU.S. shipping (USPS): 1 - 2 weeks
International shipping (Asendia): 2 - 8 weeks
We ship with tracking to all countries on the following list.
Australia, Canada, Colombia, Georgia, Hong Kong, Indonesia, Japan, Lebanon, Malaysia, New Zealand, Norway, Philippines, Saudi Arabia, Serbia, Singapore, South Korea, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, United States, Vietnam
PRE-ORDERS
For pre-order items, your whole order will be shipped together once we have everything in stock. Status updates:https://wheatloaves.carrd.co/#preorder
TRACKING
US shipping comes with door-to-door tracking, whereas international shipping may come with door-to-door or tracking to your country's border only. Please understand that this is out of our hands, and we do not have any additional info on the whereabouts of your package besides the tracking link sent at the time of shipment.
Once the package is handed over to the post office, we no longer have any control over it. Wheatloaves is not responsible for packages damaged or lost during shipping. That being said, please don’t hesitate to reach out through email ([email protected]) within two week of delivery if there is a problem with your purchase, so we can access if the mistake was on our part. We will do our best to find a fair solution :)
VAT ANNOUNCEMENT: CHANGES TO UK SHIPPING
Starting 7/1/2021, all UK orders may be subjected to additional Value Added Taxes (VAT), to be paid to your country’s customs agency upon retrieval of the package.
Please note that we will not be collecting nor remitting VAT. You will be responsible for paying any fee owed to your customs office to retrieve your package.
GPSR ANNOUNCEMENT: CHANGES TO EU SHIPPING
Starting 12/3/2024, we will no longer ship to the EU until further notice. In summary, we are unable to have a EU representative for safety standards nor meet the strenuous labeling requirements as a two-person team. To EU friends who have purchased from us in the past, we thank you dearly for your support and hope to resume services to your location in the future!
EU countries: Austria, Belgium, Bulgaria, Cyprus, Czechia, Germany, Denmark, Estonia, Spain, Finland, France, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, Netherlands, Poland, Portugal, Romania, Sweden, Slovenia, and Slovakia